Privacy Policy - Flowdurance

GENERAL TERMS & CONDITIONS AND PRIVACY POLICY – FLOWDURANCE

1. Introduction

These General Terms & Conditions and Privacy Policy (hereinafter: “Terms”) determine the rules for using the Flowdurance online store available at https://flowdurance.com (hereinafter: “website” or “online store”) and regulate the relationship between Flowdurance d.o.o. and its customers.
The Terms are prepared in accordance with:

Consumer Protection Act (ZVPot-1),
Personal Data Protection Act (ZVOP-2),
EU General Data Protection Regulation (Regulation (EU) 2016/679 – GDPR),
Electronic Communications Act (ZEKom-1).

By using the website, you confirm that you are aware of and agree to these Terms. If you do not agree, you must immediately stop using the online store.

2. Company Information

3. Definitions

4. Use of the Website

5. Registration

6. Purchase Process

7. Prices

8. Payment Methods

9. Delivery

10. Right of Withdrawal

11. Product Complaints and Liability

12. Security

13. Privacy Policy

13.1 Data We Collect

13.2 Purpose of Processing

13.3 Legal Basis

13.4 Data Sharing

13.5 Your Rights

13.6 Data Retention

13.7 Cookies

14. Limitation of Liability

15. Dispute Resolution

16. Changes to the Terms

17. Conclusion of a subscription (installment delivery contract)

1. If you have ordered via subscription, a contract for the regular delivery of the product is only concluded when we accept your order by means of a declaration of acceptance.
2. The subscription is concluded for a limited period of 1 month. The subscription is automatically renewed for an indefinite period of time.
3. You can cancel the subscription at any time without notice and without giving any reason with effect for the future.
4. We may terminate the subscription for cause with 4 weeks’ notice prior to the expiration of the subscription.
5. If the delivery of the products ordered by you is not possible, for example because the corresponding product is not in stock, we refrain from a declaration of acceptance. In 6.this case, a contract is not concluded. We will inform you of this immediately and refund any consideration already received without delay.